Digitalisation in banking
APAC banks outpace EU in digital adoption although branches still needed
APAC banks outpace EU in digital adoption although branches still needed
Malaysia and the Philippines expanded their branch networks between 2019 and 2023.
Digitalisation vs digitisation: How they differ in transforming the banking industry
Citi laid out its digital transformation story as an example of how banks have evolved.
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He highlights the importance of cultural context, workforce mobilisation, and data-driven strategies in financial sector innovation.
