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BANKING TECHNOLOGY, RETAIL BANKING | Staff Reporter, Malaysia
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RHB Bank launches chatbot for credit card applications

The real time messenger platform will be available on RinggitPlus.com.

RHB Bank Berhad has launched an AI-powered real-time messenger platform to streamline the credit card application process.

According to a press release, RHB RinggitPlus XpressApply via ChatBot service enables applications 24/7 in just five minutes. All applications are processed online and customers are only required to collect their credit card at the nearest branch.

“Through this AI-powered ChatBot, customers can enjoy a simple, fast and seamless credit card application experience that resonate with their lifestyles,” said RHB Banking Group acting head of retail banking Nazri Othman.

The chatbot will be up on RinggitPlus.com.

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