BANKING TECHNOLOGY | Cesar Tordesillas, Hong Kong

The blind to enjoy ATM convenience in Hong Kong

Eighty-two ATMs with protruding symbols will be available to the blind in Hong Kong on a pilot basis.According to the Hong Kong Association of Banks, each of the ATMs will display three distinct protruding symbols to indicate the slots to insert ATM cards, pick up cash, and collect customer receipts.HKAB has worked on this initiative with the Hong Kong Blind Union, the Shek Kai Mai Lutheran Centre for the Blind, and the Hong Kong Society for the Blind to ensure the applicability and effectiveness of the design of the protruding symbols. The symbols facilitate visually-impaired customers in using the ATMs and reduce their transaction time.The pilot scheme will cover the ATMs in nine MTR stations of Central, Chai Wan, Kwun Tong, Mongkok, Shek Kip Mei, Sham Shui Po, Wong Tai Sin, Shatin and Tsuen Wan starting this month.

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