He will draw on his extensive experience in this area.
Worachat Luxkanalode, head of Consumer Digital Solutions & Payment Innovation at Krungsri (Bank of Ayudhya), will be speaking at Asian Banking & Finance’s inaugural Digital & Open Banking Conference.
Drawing on his formidable experience spearheading Krungsri's digital banking campaigns, Worachat will touch on digital lending and robo-advisory services in his speaking session following recent innovative additions to the bank's mobile app.
In an exclusive interview with ABF, Worachat outlines his experience and business philosophies that drove his corporate life.
What are your previous experiences and positions held that contributed to who you are as a banker/expert today?
I’m managing the digital banking team at the largest retail bank in Thailand for almost 8 years and gone through many transformations and business transitions during the most difficult time of the banking industry in this region. First to launch mobile app on iOS/Andriod in Thailand, we won best UI/UX on mobile banking from IDC this year. Products and services under my supervision have been used everyday by more than 3 million customers, with a volume of more than 1 trillion Thai Baht per annum.
What are your key business philosophies?
Small details always make a big impact to customer experiences.
Can you give us a glimpse of what you will share at the ABF Digital & Open Banking Conference?
We are about to launch many new features on our mobile app, so I may talk about E-KYC, digital lending, or robo-advisory with the real live product.
The inaugural Digital & Open Banking Conference 2018 will take place on November 27, 2018 in Hong Kong. To learn more about the event, click here. You may also contact Andrea at firstname.lastname@example.org or at +65 3158 1386 ext 212.
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