APAC

BofA’s AI virtual assistant Erica halves IT service desk calls

BofA’s AI virtual assistant Erica halves IT service desk calls

It plans to incorporate gen AI in Erica for coding assistance and report synthesis.
11 hours ago

APAC developed market banks to see limited loan growth, NIM pressures

Hong Kong is expected to see even slower loan growth than other DM markets.
2 days ago

APAC emerging market banks to enjoy double digit credit growth: report

China and Thailand will feel the most pressure, especially Chinese banks’ margins.
2 days ago

Investment bank fees in APAC ex. Japan log 8% rise to top $5b in Q1

Estimated advisory fees due to M&As rose 42% to $706.5m in the first quarter of 2025.

Financial crime threats to rise in 2025, Kroll report warns

One of the primary drivers is the rapid advancement of AI.

HSBC’s Yvonne Yiu says the future of payments is instant

She credits her propensity to ask questions for becoming one of HSBC’s top leaders.

StanChart champions ISO 20022 XML for seamless cash reconciliation

It reduces the need for banks to manually intervene in the process, the bank said.

Fintech investments slated for revival on more digital asset deals

Deal value for crypto, blockchain, and digital assets hit just shy of $1b in 2024.

Airwallex merchants can now accept Discover, Diners Club cards

Merchants in Australia, Europe, Hong Kong, Singapore, and the UK can accept these cards.

Financial advice enquiries skyrocket in Trump’s first 50 days

Investors now seek protection strategies for their portfolios.

WealthTech vs. Banks: The battle for Asia’s $700b digital wealth opportunity

Banks, insurers, and asset managers in Asia Pacific (APAC) could soon be faced with a partial transition of new wealth flows to WealthTechs. What can they do before it is too late?

Digital wealth advisory Endowus introduces OTP verification

There’s also a Whatsapp OTP verification for customers logging in overseas.

Empowering Women in Finance: Securing a Future of Opportunity

The industry can empower women in finance in part by offering better security, says Jamie Bertasi.