RBI Governor tells urban cooperative banks not to break depositors’ trust

Malhotra stressed the importance of maintaining high standards for customer service.

India’s top central banker told leaders of urban cooperative banks (UCBs) to be mindful of their responsibilities and depositors’ trust.

In a meeting with the chairmen, managing directors, and CEOs of select UCBs, the Reserve Bank of India’s (RBI) Governor Sanjay Malhotra stressed the importance of maintaining high standards of customer service to build and retain trust, according to a statement posted on the central bank’s website.

Malhotra said that the RBI will continue to support the sector in its growth ambitions.

He also advised UCBs to ensure that they remain operationally resilient including against IT and cyber-related risks.

Deputy Governors, Shri M. Rajeshwar Rao and Shri Swaminathan J., along with Executive Directors-in-Charge of Regulation and Supervision, also attended the event.

Representatives from industry bodies such as the National Urban Cooperative Finance and Development Corporation Limited (NUCFDC) and National Federation of Urban Co-operative Banks & Credit Societies Limited (NAFCUB) also participated in the meeting.

Follow the link for more news on

Reserve Bank of India

Also Read

SCB X eye more profits from Gen 2 firms as Thai corporates cut bank loans

SMBC Aviation Capital receives $445m settlement for terminated Russian contracts

Since you're here...

...there are many ways you can work with us to advertise your company and connect to your customers. Our team can help you dight and create an advertising campaign, in print and digital, on this website and in print magazine.

We can also organize a real life or digital event for you and find thought leader speakers as well as industry leaders, who could be your potential partners, to join the event. We also run some awards programmes which give you an opportunity to be recognized for your achievements during the year and you can join this as a participant or a sponsor.

Let us help you drive your business forward with a good partnership!

I want to download the media kit