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RETAIL BANKING | Cesar Tordesillas, Malaysia

BSN to tap 260 new agents for branchless banking in Penang

Bank Simpanan Nasional will appoint 260 agents by year-end to boost the current 57 agents for its 3B services in Penang.


BSN's 3B is a branchless banking concept, offering financial acessibility to customers, especially in areas without banks. It enables customers to perform banking transactions conducted by authorised agents at retail outlets.

BSN Director for Penang Mohd Khairil Mohd Nor said the bank had identified potential agents and awaiting point of sale devices to start the banking services.

Mohd Khairil said BSN is the first and only bank to introduce such services providing banking channel to under-served customers in the absence of a bank, especially in rural areas.

"BSN is unique because we cater for corporate social responsibility and business," he told reporters after breaking fast with orphans, staff and partners Sunday night.

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