Hang Seng teams up with CSL to boost mobile payment service

Upgraded service to be available early next year.

In a release, Hang Seng Bank and CSL Limited (CSL) today announced their partnership to extend the Hang Seng Mobile Payment Service (Service) to 1O1O and one2free customers, offering them the convenience of using designated near-field communication (NFC)-enabled mobile phones to make payments at a wide range of retail outlets in Hong Kong.

Beginning early next year, the Service will be offered to 1O1O and one2free customers who hold a Hang Seng MasterCard. Participating customers will be able to use designated mobile phones to make payments through MasterCard PayPass terminals at over 3,000 merchant outlets.

To activate the Service, customers can visit any 1O1O Centre or one2free shop to obtain an NFC SIM card at no charge. After downloading the “Hang Seng Mobile Payment App” from the Google Play Store to an NFC-enabled smartphone, they can then download their Hang Seng Mobile Credit Cards and use the phone to make payments.

Mr Nixon Chan, Head of Retail Banking and Wealth Management at Hang Seng, said: “Hang Seng is committed to investing in technology. Since the introduction of our Mobile Payment Service in June, we have launched various initiatives to enhance the customer experience, including a first-of-its-kind mobile payment e-Coupon.

We are delighted to be partnering with CSL to provide more customers with a fast, secure and convenient payment method. The Service uses an open architecture design that allows other interested parties to participate. We will continue to actively explore opportunities to expand our service scope through collaborative alliances.”