NAB hit by nationwide technology outage

Customers were unable to access banking services for a time.

Reuters reports that National Australia Bank suffered a “nationwide outage” to some of its technology systems which left its customers unable to access banking services or withdraw money for a period of time.

Also read: NAB's cash profit drops 16% to $2.07b in 1H18

Customers took to social media to express their dismay, with some users claiming they were unable to pay for groceries or refuel their cars.

"We're sorry and it's not good enough ... but we'll get it fixed as soon as possible," chief customer officer business and private banking Anthony Healy said in a video posted on Twitter.

The blow comes at a hard time for the Australian lender who’s been at the receiving end of growing customer discontent after a government inquiry exposed rampant and unethical malpractices in the local financial sector.

Here’s more from Reuters:

Also Read

Why Singapore banks are a ‘safe haven’ from US market volatility

MUFG employee steals up to $12.9m from safe deposit boxes

Since you're here...

...there are many ways you can work with us to advertise your company and connect to your customers. Our team can help you dight and create an advertising campaign, in print and digital, on this website and in print magazine.

We can also organize a real life or digital event for you and find thought leader speakers as well as industry leaders, who could be your potential partners, to join the event. We also run some awards programmes which give you an opportunity to be recognized for your achievements during the year and you can join this as a participant or a sponsor.

Let us help you drive your business forward with a good partnership!

I want to download the media kit