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Banks’ CX, customer loyalty to decline in 2025: Forrester
Banks’ CX, customer loyalty to decline in 2025: Forrester
They may end up pushing away customers when they adopt digital strategies the wrong way.
Lower provisions drive up Kiatnakin Phatra Bank’s net profits in Q3
Provisions were 59% year-on-year lower.
TMBThanachart Bank sees 11% net profit growth in Q3
Net interest margin (NIM) may rise 4 basis points after a central bank rate cut.
BofA sees 51% rise in API use for real-time treasury needs
Business clients are using APIs to simplify onboarding and accelerate transactions.
Over 97% of Hong Kongers trust digital banks’ security measures
Digital bank account holders are willing to open more accounts with other digital banks.
SCB X sees 0.9% dip in 9M 2024 net profit on lower loans, fee income in Q3
Its third quarter net profit is 13.2% higher than in Q3 2023, however.
Malaysia invests $906.67m to enhance MSME lending, Islamic finance
It also mulls establishing the Consumer Credit Commission.
Hong Kong unveils sustainable finance action agenda
Banks are required to achieve net zero in their operations by 2030.
Citi sees higher markets-related business in Asia from global investors
Client activity with the bank’s international corporate clients to the Asia market is up 12% in the first three quarters of 2024.
Payments’ revenue to grow by $700b in the next five years
APAC accounted for $1.1t of payments revenue as of 2023.
JP Morgan, UBS named top M&A financial advisers in APAC
They ranked number one in terms of value and volume of M&As in 9M 2024.
Bangkok Bank logs net profit of $1.05b for 9M 2024
Net income interest and non-interest income both rose during the period.
JCB cards now accepted by GHL merchants in Malaysia, Thailand, Philippines
An estimated 480,000 payment touchpoints are involved.
OCBC launches MyOwn bank account for children and teenagers
It will enable them to monitor their account and make PayNow transactions.
Bank of Singapore nabs BOCHK banker as market head for GC Hong Kong
Chi brings over 20 years of experience into her new role.
ABS, Singapore anti-ML group unveil new practice paper to enhance audits
Banks in Singapore are expected to review their audit practices against the paper.
BofA launches guaranteed FX rates with up to a 1-year tenor
The 1-year tenor is available in 37 currency pairs.
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He highlights the importance of cultural context, workforce mobilisation, and data-driven strategies in financial sector innovation.
