Digital banking

Secret Sauce for the Banking Industry

Secret Sauce for the Banking Industry

According to Singapore’s largest bank DBS, the volume of cash deposits and withdrawals fell by an unprecedented 11% in the first 3 months of 2020, a 6% fall from where the figure had been since 2017. Coupled with extraordinary growth in the adoption of e-payments, it’s safe to say that COVID-19 has altered consumer behaviour—and fast. 

Four ways to increase share of wallet in the financial services industry

Harish Agarwal, Head of Customer Experience Strategy for SEA, India and Hong Kong, Qualtrics.

South Korean incumbent banks’ profits at risk as Kakao Bank expand loan services

The internet-only bank plans to launch mortgages and merchant loan products.

Liew Nam Soon joins panel of judges at Asian Banking & Finance Awards 2021

For EY's Asean Regional Managing Partner, digital transformation is not an option today, but a necessity that has been accelerated by the pandemic.

Moving forward: Deloitte’s Financial Services Leader on strengthening the financial industry during and after the pandemic

To move forward, the financial services industry should aspire to a "higher bottom line", says Kok Yong.

Southeast Asia’s neobank market to grow 50% in 2021

Funding and winding down of the pandemic’s impact on the economy will push this market.

Internet-only lender K-Bank’s users rise by over 2 million in Q2

As of end-June the banks said that it has over 6.19 million customers.

Grab-Singtel, iFAST apply for Malaysian digital bank license

Bank Negara Malaysia is expected to issue up to five licenses by Q1 2022.

Security Bank CEO Sanjiv Vohra on future-proofing a bank amidst a time of upheaval

The CEO of Philippines’ first private bank post-war highlights the importance of a people-centric approach in future-proofing a bank whilst tackling a crisis.

Philippine fintech firm Voyager raises $167m from Tencent, others

The firm has applied for a digital banking license in the country.

Seven in 10 Singaporeans unsatisfied with generic bank credit offers: study

Almost four-fifths (76%) of Singaporean consumers are not satisfied with generic credit offers from their banks, with 24% willing to offer more information in exchange for better rates or lower fees, a FICO study revealed.