Bank of China HK disables screen capture, recording on Android apps

This was due to a rise of malware scams.

Bank of China Hong Kong (BOCHK) is disabling screen capture and recording functions on Android devices for its personal and corporate mobile banking amidst recent malware scams.

In a press statement, BOCHK reminded customers to stay vigilant against malware scams.

“In response to recent malware scams found in the market that fraudsters deceive users into installing mobile applications with malware on their mobile devices under different pretenses, and subsequently obtain users’ internet banking login credentials, to protect customers’ interests, the bank has temporarily disabled screen capture and recording functions on Android devices for its Personal and Corporate Mobile Banking until further notice,” BOCHK said in a statement.

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Personal mobile banking customers who would like to obtain transfer or payment records with third parties can instead press the “save” button on the transaction completion screen and save such images to their device’s photo album album. Customers can also retrieve payment records in the past 45 days in their app.

Corporate mobile banking customers have the option to use the “Beneficiary Notification” function to obtain transfer or payment records related to third parties involved. An email notification will be sent to both the customer and the designated beneficiary once the payment is authorized and submitted successfully.