Banking Technology

Meet Emma: What you need to know about OCBC's chatbot

OCBC's Emma may have proven that chatbots are indeed the future of banking.

Fintech Enov8 allows banks to track and reduce their IT resources

Enov8 saved one Australian bank over $40 mn identifying duplicate and underused resources and licenses.

3 in 4 APAC bankers to stop working with a partner who flunks cybersecurity audits

Bankers tagged large retailers as the greatest data breach risk in 2017.

Banks could save over $8b per annum by 2022 with chatbots

The success rate of bot interactions in banking could reach over 90%.

Banks caught in a social pickle

If incumbent Asian banks should be wary of fintech firms, it is not because of the disruption they can cause. Rather, fintech firms can steal the...

Standard Chartered Private Bank launches digital wealth advisory tool

RMs can now advise clients more effectively based on an aggregation of the bank’s expertise.

The 5 tech trends that are transforming Asian banking

See which handful of technologies are powering the latest wave of innovative banking products and service enhancements in Asia.

Check out how banks are pampering SMEs in these precarious times

ASEAN has become a hotbed for SME-focussed banking innovations.

Aussie banks disallowed by regulator to boycott Apple Pay

The Australian Competition and Consumer Commission is concerned it would "reduce and distort competition".

What are Asian banks doing with blockchain?

HSBC, BofAML, and Axis Bank are jumping on the blockchain bandwagon.

3 in 5 banks plan to invest in new customer-facing technologies

Recruiting and retaining talent is another key growth agenda.

Citi's voice biometrics authentication hits 1m users in less than a year

The initiative is already implemented in 9 Asia Pacific markets.

More Asians saying goodbye to cash

Around 470 billion cashless payments were made worldwide in 2015.