Singlife Philippines reaps accolades at Asian Banking & Finance Fintech Awards 2025

The company bagged the Customer Experience Solution Award - Philippines, Mobile App Award - Philippines, and New FinTech Product Award - Philippines categories.

Singlife Philippines was recognised at the Asian Banking & Finance Fintech Awards 2025, earning accolades for transforming insurance with a fully digital experience, redefining financial empowerment, and promoting digital investment-linked insurance.

Customer-first digital experiences

Singlife, the country’s first fully digital life insurer, puts full control in the hands of customers by removing the hurdles of paperwork, high costs, and long wait times.

This transformation highlights the company’s Singlife Plan & Protect App, an all-in-one platform that lets users save, plan, protect, and invest all from their smartphones.

The platform was built with a mission to give every Filipino a better path to financial independence. The app is designed around three pillars—accessibility, personalisation, and real value.

Amongst its key features is the Singlife Account, a high-interest savings account that offers up to 15% p.a. net through the Super Boost Rewards Program.

It also offers Singlife Plan, which is a built-in financial planner that helps users identify goals and build smart money habits with easy and personalised insights.

Additionally, it has Singlife Protect, where customers can get insured or invest in just a few taps, with no agents, no paperwork, and no long waits.

Singlife’s digital-first approach sets a new standard for insurance in the Philippines as it boasts a fully digital journey. It has Customer Value Programs (CVPs) as well, such as Super Boost, where customers can earn higher interest by reaching financial protection milestones.

Moreover, their offerings include referral rewards, gift cards, and welcome gifts.

The initiative has delivered real impact, with 1 million+ policies sold since 2020 across digital platforms, 60% of customers say Singlife is their first-ever insurance, 97% customer satisfaction (CSAT) in 2024, and a 4.7/5 Trustpilot rating, along with over 6,000 five-star reviews.

Singlife Philippines isn’t just a digital insurer—it’s a customer experience company. For every Filipino looking to take charge of their future, Singlife makes financial independence practical and empowering.

Singlife Plan & Protect App

In an effort to reshape the way Filipinos manage their finances, Singlife Philippines launched in 2023 the Singlife Plan & Protect App—the first all-in-one mobile financial platform created by a life insurer in the country. 

The app is built for the modern Filipino and offers a combination of high-interest savings, smart financial planning, and fully digital insurance and investment solutions.

Its features, continuously enhanced to date, include instant top-ups for investment-linked products like Protect Your Goals and Income Multiplier; real-time fund transfers between Singlife Accounts using mobile numbers; biometric login for faster and more secure access; integrated policy tracking including those bought via partner platforms; and smarter navigation with refreshed tabs, dashboards, and customisable shortcuts. It is also set to integrate credit card payments soon for even more flexibility.

Every feature of the Singlife Plan & Protect App is designed based on real user feedback. By simplifying terms, the app makes smart financial decisions easier and more rewarding for everyone.

Since its launch, the app has recorded 951,415 app installs, 41,858 policies issued directly through the app, and ₱48m in premium income generated.

The Singlife Plan & Protect App is a financial empowerment tool that breaks down traditional barriers.

Singlife has combined innovation and empathy to prove that financial independence isn’t just a dream—it’s possible and accessible for every Filipino. 

Income Multiplier

Singlife Philippines introduced the Income Multiplier, a fully digital investment-linked insurance product that delivers monthly cash payouts, starting at just ₱1,500/month. 

For years, VUL (variable unit-linked) products with monthly income were limited to high-net-worth individuals. It often required hundreds of thousands in upfront investment, long lock-in periods, and agent-led sales. Singlife changed this with the launch of Income Multiplier in November 2024, making a once-exclusive financial tool accessible to everyday Filipinos.

Income Multiplier is the first regular-pay VUL in the Philippines that offers monthly cash payouts, global growth, boosted savings, and life protection. 

With this initiative, customers receive monthly payouts based on a target 5% annual interest. Additionally, 100% of investments are allocated to the ATRAM Global Multi-Asset Income Feeder Fund, a professionally managed, globally diversified portfolio of fixed income, stocks, and bonds, with a projected return of 7% per year.

Monthly payouts are also automatically deposited into the customer’s Singlife Account, and each plan comes with guaranteed life insurance coverage equal to 105% of fund value.

Exclusively available on the Singlife Plan & Protect App, Income Multiplier is fully self-serve and paperless. Customers can start with as little as ₱1,500/month or ₱30,000 one-time; top up, pause, or withdraw funds anytime; track investments in real-time; and enjoy transparent, flexible control with no middlemen.

The Income Multiplier has experienced rapid growth since its launch, recording 334 customers who signed up, and ₱6.6 million generated in Annualized Premium Equivalent (APE). It also became Singlife’s top-selling VUL, contributing 48.9% of total premium income.

As of April 22, 2025, 818 customers have enrolled and ₱23.7m in APE has been recorded. The initiative continues to lead as the #1 VUL product, accounting for 28% of premium income from January to April 2025. 

Income Multiplier is a shift in how insurance and investments are experienced. It puts power in the hands of digital-first Filipinos who want control and real-time value from their money.

The Asian Banking & Finance Fintech Awards acknowledges the key players in the landscape of financial technology, highlighting their achievements, start-ups, established fintech entities, and disruptive technological leaders.

Beyond giving recognition, the awards programme also serves as a platform for industry leaders, innovators, and potential collaborators to come together.

The ABF Fintech Awards is presented by Asian Banking & Finance Magazine. To view the full list of winners, click here. If you want to join the 2026 awards programme and be acclaimed for your company's impactful contributions to the fintech industry through pioneering solutions and successful deployments, please contact Julie Anne Nuñez-Difuntorum at [email protected].