RETAIL BANKING | Staff Reporter, Indonesia

OCBC NISP's Andreas Kurniawan to talk about the bank's digital transformation journey

Kurniawan will speak at the Retail Banking Forum in Jakarta on April 5.

Kurniawan began his career as management associate in Citibank Indonesia after graduating from London School of Economics and Political Sciences. He has worked across analytics, marketing, portfolio strategy and digital banking. He is involved in the development of first co-brand card in Indonesia, installment plan, transformation of reward point and re-launching of Citibanking and Citigold.

He joined OCBC NISP in 2012. In charge of marketing, he initiated usage programmes, customer engagement initiatives for the emerging affluent, and social media engagement activities.

In 2015, he was appointed as retail business development head where he is leading digital banking and marketing initiatives. Under his leadership, the bank's mobile banking users doubled and the omni channel platform of the bank was developed. OCBC NISP was awarded Mobile Banking Initiative of the Year from Asian Banking & Finance Magazine Singapore in 2015 and 2016.

Andreas Kurniawan, retail business development head at OCBC NISP, is one of the speakers and panelists at the upcoming Retail Banking Forum in Jakarta. Find out more about him here:

What are your key business philosophies?
Dream big and act now. Thinking and dreaming big motivate me during the ups and downs in my career. We have limited time, so just dreaming big is not enough, we must act now to make our dreams come true.

Can you give us a glimpse of what you will talk about at the Asian Banking and Finance Retail Banking Forum?
I will be talking about the dilemma of digital transformation for a challenger bank.

In this session, I will share OCBC NISP's journey towards digital transformation. Moving from the SME segment to the retail consumer segment and developing its digital self-service offering, OCBC NISP faced several challenges, including tight competition against incumbent banks, increasing regulatory constraints and minimal resources.  

The Jakarta leg of the Asian Banking and Finance Retail Banking Forum will be held on April 5 at the Ritz-Carlton Mega Kuningan, with thought leaders from Bain & Company and EY leading the charge. 

If you are interested to attend, you may contact Nikki Quiniquini at nikkiq@charltonmediamail.com or at +65 3158 1386 ext 238.

More information about the event can be found here.

To read the coverage of the Forum held in Manila last February 15, click here.

For the Bangkok leg coverage, click here.

The 2017 Retail Banking Forum will also be held in three more key cities across the region, namely Singapore, Kuala Lumpur, and Hong Kong.

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