RETAIL BANKING | Staff Reporter, Singapore

Here's why the 2017 Asian Banking and Finance Retail Banking Forum Singapore is worth attending

The event will be held on April 26 at the Pan Pacific Singapore.

The 2017 Asian Banking and Finance Retail Banking Forum 6-city road show is going to Singapore for its fourth installment. The event will be on April 26 at the Pan Pacific Singapore, with thought leaders from Bain & Company and EY leading the charge.

Avishek Nandy, a principal in Bain & Company’s Singapore office, will talk about Loyalty in Banking in an Increasingly Digital World. Nandy has over ten years of consulting experience in Asia. Prior to Bain, he was a consultant at Accenture. Nandy is a key member of Bain’s Financial Services practice and has advised banks, insurance companies and development finance institutions.

Varun Mittal, ASEAN fintech leader at Ernst & Young, will also discuss how the rise of fintechs is challenging the incumbent banks in the region, especially in this digital transformation age where customers are becoming more receptive towards alternative financial services providers.

Rajiv Madane, director of products & strategy at Fiserv will also speak about innovation in cards & payments. The session will cover the next-gen customer experience journey in payments and discuss the key components required for introducing these innovations within the banks - exercising card control, creating customer convenience and preventing card fraud.

Mittal and Madane will also sit on a panel to discuss the future of mobile wallets and digital banking. Contactless payments using mobile phones only gained popularity in Singapore in 2016 with more than 30,000 retail points enabling payment through apps. Furthermore, various banks have rolled out digital banking initiatives such as voice biometrics authentication, video banking, digital branches, robo advice and more over the past few years, and Singapore banks have always been one of the early adopters and pioneers of these technologies. What does the future hold for this segment of the banking industry?

The Vendor View article about the Top 10 IT Priorities was one of our most read articles on Asian Banking and Finance, and we are bringing it to life by including it as a panel discussion in the Singapore leg of the Retail Banking Forum. Joseph Gan, co-founder and COO, V-Key; San Zaw, head of pre-sales, Asia, TIBCO; David Allott, cyber defence director, APAC, McAfee; and Bradley Prentice, director of business development, payments & banking, APAC, Irdeto will participate in a panel session to discuss the top IT priorities for banks this year.

If you are interested to attend, you may contact Nikki Quiniquini at or at +65 3158 1386 ext 238.

More information about the event can be found here.

To read the coverage of the Forum held in Manila, click here.

For the Bangkok leg coverage, click here.

The 2017 Retail Banking Forum will also be held in Kuala Lumpur and Hong Kong. 

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