Retail Banking
UnionBank's Ana Delgado shares the secret to delivering superb customer experience
UnionBank's Ana Delgado shares the secret to delivering superb customer experience
Learning, unlearning and relearning at a time of disruption is key.
Weekly Global News Wrap Up: US bank margins may have already peaked; Deutsche Bank could lose $1.7b in revenue from Commerzbank deal
And Credit Agricole and Santander are merging their custody and asset servicing arms.
Malaysia banks forge ahead with merger plans despite steeper capital rules
Banks can handle the surcharge as CET1 ratios of big lenders range from 12-15.5% in 2018.
Why you shouldn't miss ABF Retail Banking Forum 2019
Hear from the region’s top banking execs on how to stay ahead of changing industry trends.
Bank Negara Indonesia loan growth to slow to 13% in 2019
A moderation in private corporate and SOE loans will hit lending.
CIMB Singapore unveils pet insurance for dogs and cats
Policy plans start at S$74.90 per year.
Singapore bans reps from HSBC and UOB over fraud
Their cases involved deception, sales of fake products, and forgery.
Will India see more smaller bank acquisitions?
The proposed merger between Lakshmi Vilas Bank and Indiabulls Housing Finance could be the catalyst to change the tide.
Global News Wrap Up: Turkish banks struggle under growing bad loans; Societe Generale eyes cutting 1,600 jobs
And Standard Chartered slapped with $1.1b fine for sanction violations.
OCBC CEO Samuel N. Tsien's salary up 10.42% to $7.90m in 2018
He enjoyed the second highest salary after DBS CEO.
Metrobank's 6.3% three-year bonds oversubscribed at $340m
Its initial target was at $190m.
UOB CEO Wee Ee Cheong's salary rose 12.58% to $7.80m in 2018
The bank’s full-year profits rose 18% thanks to loan, card, trade, and fund management fees.
DBS CEO Piyush Gupta's pay rose 15.5% to $8.63m in 2018
The bank’s earnings hit a record high of $3.96b, up 28%.
Will China soon cut banks' reserve ratio further?
Analysts weigh that an RRR cut is still needed considering liquidity conditions.
Japanese megabanks curb hiring amidst digitalisation drive
MUFG will cut new hires by 45% as it aims to halve the number of teller-operated branches.
Weekly Global News Wrap Up: Citi buys $6.4b mortgages from UK bad bank; Goldman Sachs slapped with $45m by UK watchdog
And Wells Fargo CEO Tim Sloan is stepping down.
Chart of the Week: Singapore banks' LDR slows to 104.6% as lending weakens
On the other hand, deposits grew at a near-two year high at 6.3%.
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1. Tighter fintech watch likely after Chocolate Finance fallout 2. Singapore banks’ dividends to weather economic and global trade woes 3. UOB widens sustainable financing access for SMEs 4. YouTrip launches MYR wallet and offers free weekend shuttle service 5. Revolut rolls out five new currencies including Chinese YuanResource Center
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Event News
Nearly 8 in 10 MSMEs still face barriers to accessing loans, an expert said.
Commentary
Why high capital levels are a double-edged sword for Singapore banks