Banking Trust Index for Singapore
Only 30% of Singaporeans trust financial institutions, amongst the lowest in the region
Only 30% of Singaporeans trust financial institutions, amongst the lowest in the region
In Hong Kong, Australia, and Singapore, less than half of the customers express trust in their banks.
Trust for Singapore banks rises for second consecutive year: study
The index rose to 70 points, indicating high trust in banks.
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BCG’s Tushar Agarwal emphasises that transformation relies on mobilising people and understanding their motivations
He highlights the importance of cultural context, workforce mobilisation, and data-driven strategies in financial sector innovation.