Citi launches AI tools for Hong Kong employees

One tool can summarise, compare, and translate multiple documents at the same time.

Citi has launched Citi AI for its employees in Hong Kong.

The tools include Citi Assist, an AI assistant that is expected to help employees answer questions and retrieve information from the bank’s policy library covering HR, compliance, finance, and risk policies and procedures.

It also has Citi Stylus, which can summarise, compare and translate multiple documents simultaneously, the bank said.

The just-released Citi Stylus Workspaces can draft emails and presenter notes, even develop Q&As among the many tasks it can perform to enhance workplace efficiency and productivity.

Citi is also equipping its in-house developers with additional Gen AI tools to help them write code more efficiently and bring products to market faster.

Citi AI is currently available to approximately 150,000 employees across 11 markets, including the United States, Canada, Hungary, India, Ireland, Poland, Singapore, United Kingdom, Hong Kong, Costa Rica, and Jersey (UK).

The tools will be gradually rolled out in more markets in 2025, the bank said.

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