Banking Technology
POSB to enable fund transfers, card payments via chat banking on Facebook Messenger by 2Q17
POSB to enable fund transfers, card payments via chat banking on Facebook Messenger by 2Q17
For now, the AI-driven virtual assistant answers enquiries about products and services.
Check out how Chinese banks use social media
They normally use social networks in 4 phases.
Cracking the Asian banks' big data conundrum
How can banks improve the clients' banking experience without compromising data security?
UOB enables customers to use their smartphone as a digital security token
Find out how you can use the UOB Mighty Secure.
DDoS attacks: Could your bank be the next victim?
Experts reveal how banks can circumvent such attacks.
RHB launches enhanced mobile banking app for affluent customers
The app has seen more than 120,000 new downloads as of October 2016.
HSBC Singapore lets customers use Apple Pay
Customers can enjoy US$3.5 off every Apple Pay transaction.
Citi to launch digital wallet in Singapore and Australia in late November
It will also launch in the US in early 2017.
How can banks deal with the challenges of digitalisation in Asia?
New technology companies looking to break into the financial services sector are bringing fresh competition for banks – prompting a new era of digital...
APAC banks' IT spending to hit US$19.1b in 2017
It's a 4.7% increase from 2016.
OCBC Bank becomes the first in Asia Pacific to let customers send cash through Siri
Just be careful who you lend your phone to.
How can your bank outsmart malicious ATM hackers?
High-profile ATM attacks in Thailand and Taiwan have shone a spotlight on an array of security cracks.
Weekly Global News Wrap Up: JPMorgan to nab a stake in InvestCloud; China’s shadow banking could lose $375b
And Deutsche Bank to convert billions worth of corporate loans into marketable securities.
Weekly Global News Wrap Up: ABN Amro chief to step down in 2017; US banks step away from auto lending
And HSBC expects more banks to work with fintechs.
How can banks use data to protect market share, satisfy customers and respond to regulatory pressures?
Find out from IBM, Nomis Solutions, and Gemalto.
Weekly Global News Wrap Up: HSBC clients use selfies to open new accounts; Deutsche Bank mulls merger with Commerzbank
And Canada's newest bank targets Chinese families.
Standard Chartered's voice & virtual head Stuart Beaumont reveals why call volume to their contact centres declined 12%
Yet conversation lengths are longer, complaints are lower and sales are higher.
Thought Leadership Centre
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Event News
Timo and HD Bank focus on engagement, analytics, and AI to differentiate in a crowded market.
Commentary
Why most banks are struggling with AI, and what the smart ones are doing differently
Data, AI, and trust: The next era of financial crime prevention
From behavioural change to scalable inclusion: Cross-border payments in APAC
Device governance is not an IT problem. For SEA's financial sector, it is a boardroom one
Corporate acupuncture: How precision M&A is reshaping Asia’s competitive edge