APAC
Why banks see AI as a shift from product selling to service
Why banks see AI as a shift from product selling to service
There has been a notable 80% reduction in contact centre handling times.
APAC banks lag in hyper-personalisation despite predictive analytics use
Just 11% of execs described their hyper-personalisation strategies as “highly advanced”
HSBC rolls out cross-border tokenised deposit service
TDS has completed its first USD cross-border transaction between Hong Kong and Singapore.
MoneyHero Group returns to quarterly profitability in Q2 2025
Platform membership grew 33% whilst EBITDA loss improved as well.
APAC instant payments value to reach $170.2b in 2029: GlobalData
China, Japan, South Korea, and India are leading the way.
Singapore and Hong Kong enhance banking supervision cooperation
It enhances supervision of cross-border operations of banks under their purview.
Ant International recognised as inaugural Foreign Institution Partner by China’s cross-border interconnection payment gateway
Ant is the largest player in the CPG scheme in terms of coverage, use cases, and business volume.
HSBC Private Bank rolls out gen AI platform for wealth management staff
It summarises the bank’s research reports and external news feed.
Alipay+ Voyager customers can book Grab rides in their e-wallets
The service is available to users of Alipay, AlipayHK, and GCash.
China and Indonesia pilot cross-border QR payments
Selected users from China can now make QR payments in Indonesia using UnionPay and Alipay apps.
SMBC names Sridhar Srinivasan as APAC transaction banking COO
He will be based in Singapore.
Electronic trading proves its strength in times of volatility
April’s volatility confirmed that electronic trading platforms are not just part of capital markets, but central to their functioning.
BofA: Firms want cross-border payments without tech headaches
Bilateral corridors create as many problems as they solve.
Ant Int’l and e-wallets launch partnership for enhanced protection
Ant International, alongside e-wallets and payment firms in Asia, have launched the Digital Wallet Guardian Partnership with the goal of strengthening protection of global wallet payments.
Top companies are looking for top talent — they’re looking for CTPs
What if there was one credential you could get that would be recognized worldwide and set you apart from your peers? In today’s environment, companies are looking for proven professionals. They are looking for CTPs.
Australia’s ASIC inks MOU with India to enhance cooperation arrangements
They aim to facilitate mutual assistance and information sharing, amongst others.
ING expands eFX capabilities, sets up regional trading hub in Singapore
It is investing in advanced algorithm capabilities and direct API integration.