Retail Banking
Banks’ CX, customer loyalty to decline in 2025: Forrester
Banks’ CX, customer loyalty to decline in 2025: Forrester
They may end up pushing away customers when they adopt digital strategies the wrong way.
Lower provisions drive up Kiatnakin Phatra Bank’s net profits in Q3
Provisions were 59% year-on-year lower.
TMBThanachart Bank sees 11% net profit growth in Q3
Net interest margin (NIM) may rise 4 basis points after a central bank rate cut.
Over 97% of Hong Kongers trust digital banks’ security measures
Digital bank account holders are willing to open more accounts with other digital banks.
SCB X sees 0.9% dip in 9M 2024 net profit on lower loans, fee income in Q3
Its third quarter net profit is 13.2% higher than in Q3 2023, however.
Hong Kong unveils sustainable finance action agenda
Banks are required to achieve net zero in their operations by 2030.
Citi sees higher markets-related business in Asia from global investors
Client activity with the bank’s international corporate clients to the Asia market is up 12% in the first three quarters of 2024.
Bangkok Bank logs net profit of $1.05b for 9M 2024
Net income interest and non-interest income both rose during the period.
Banks face value creation challenge despite record revenues
Declining interest rates and mixed record on productivity growth keep markets skeptical.
UOB banks on 4 ASEAN income to hit 2026 ROE target
The bank aims to grow its wholesale banking and retail banking businesses.
Low deposit growth spell loan funding challenges for Indian banks
The banks may opt to borrow more, according to Fitch.
Shinhan FG to maintain ‘resilient’ credit profile despite subsidiary woes
Whilst two subsidiaries saw trouble, other key subsidiaries maintain stable outlooks.
Summerland Bank and Regional Australia Bank to merge
Regional Australia Bank had just finalised a merger with Macquarie Credit Union.
Cambodia enables QR payments from foreign e-wallets through Alipay+
They can now make payments in over 1 million Cambodian merchants.
Hong Kong to rename ‘virtual banks’ to ‘digital banks’
The bank will set-out new guidelines shortly.
Citi names Hooi Wan Ng as head of markets for Malaysia
Ng joins from JP Morgan, where she had led the local markets and private side sales since 2011.
Public Bank's LPI Capital purchase may boost earnings, ROE
MGO is unlikely to be accepted by shareholders due to its ‘steep’ 25% price discount.
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