APAC

Retail bank sales fall as digital struggles to fill branch banking hole

Digital sales rose to a new record, but could not offset fall in branch sales.

Rethinking the mortgage lending experience

There is no denying the recent volatility of the real estate market. During the pandemic, US lenders saw record numbers of mortgage applications driven by the low cost of borrowing, while record-low interest rates fuelled a rise in housing prices across Asia-Pacific. Now, in mid-2022, rising interest rates are cooling real estate markets as consumers rush to refinance into the best deal they can find for their mortgage. Regardless of the ebbs and flows of the markets, lenders are sharpening their tools as competition increases. The mortgage industry has been adopting technology to streamline the process of getting a loan, with the goal of making the consumer experience smoother and faster. 

Citi Global Wealth APAC clients invest $5b in bonds in May-July

Majority of investments flowed to fixed income funds and hedge funds.

Prioritising customer-centric initiatives amidst digitalisation

Through its remarkable services, Bank SinoPac continues to provide a comprehensive financial ecosystem for its customers.

Give loyal customers the royal treatment: how to stand out in Singapore’s banking sector

Jonathan Tanner, Senior Director, Industry Principal Financial Services & Insurance APJ, Pega

Financial digital apps evolve to “3.0” phase as customers’ seek one-stop-shop

Customers increasingly seek a single app that can meet all their financial–and even non-financial–needs. 

More Wealth, Higher Expectations: Why new frontier of wealth banking lies in the digital and the RM

As the role of the relationship manager evolves, banks must build the right digital platform in order to meet clients’ expectations.

Buy Now, Pay Later firms' credit losses on the rise

The largest BNPL providers have doubled their delinquency rates over the past few quarters.

APAC banks credit losses surge to $865m by 2023: S&P

Credit losses will surpass $400b for 2022 and 2023, respectively.

HSBC appoints Shayan Hazir as Chief Digital Officer for ASEAN

The former GLMC head has over 18 years of bank leadership experience under HSBC.

ESG-linked sukuk issuance treads an upward path

Over $4.3b of ESG-linked sukuk was issued globally in Q2 2022.

Citi unveils Sustainable Time Deposit solution in APAC

It will fund environmental and social projects such as water and sanitation infrastructure.

Higher rates to raise Asian bank’s net interest margins, but risks may intensify

Asset quality will not significantly deteriorate, but banks face risks if US rate hikes are larger than expected.

PayMongo, Atome offers BNPL services to 10,000 Philippine merchants

This comes as the share of cash payments is expected to fall further by 2025.