Staff Reporter

From compliance to personalisation: Advancing banking & financial services experience

Experts explored how banks and financial services can deliver seamless, compliant, and personalised customer experiences.

SG banking brand value hits $33b as DBS cracks Global Top 20

Singapore ranked 9th globally in banking brand value, led by DBS’ 9% growth.

RHB Bank forecasted to see higher DPS and cost reduction

The bank has raised its cost reduction target to about $202m after exceeding its 2025 target.

Neobanking to grow 30.46% CAGR in APAC

Fintech value projected to reach $348.1b by 2031 as online banking platforms expand.

DBS Hong Kong improves SME digital account opening across 140 markets

It partnered with Know Your Customer for the AI automated solution.

CIMB’s FY2026 target achievable: CGSI

The bank expects an ROE of between 11% to 11.5%.

AEON Bank rolls out 11 types of Zakat payments in digital app

It worked with Tulus Digital to enable the payments.

Citi and DEG provides $76m loan to Shriram Finance for underserved lending

It will be used for MSMEs, EVs, food security, and women lending.

Hong Kong mortgage accounts up 3.6% in Q4 as lower rates trigger demand

Improved affordability might drive new mortgages or refinancing activity.

Malaysia's corporate lending slumps to 3.8% as 24-month credit gains unwind

Total credit, including bonds, still accelerated to 5.5% year on year by the end of January 2026.

BSP doubles cash withdrawal due diligence trigger to $17,000

It covers payouts, such as payrolls, loans, and project disbursements.

JCB to explore commercialisation of UWB payments

Smartphones with UWB functions are widely available in Japan, JCB said.

DBS China secures NAFMII underwriting licence for onshore bonds

DBS plans to attract more high-quality international issuers to issue Panda bonds.

Singapore’s finance sector lifts business sentiment as index hits 53.4

Business Sentiment Index climbed 1.2 points in Q4 2025, ending a six-month slide.