Retail Banking
NPCI’s FiMI AI model to handle UPI disputes
NPCI’s FiMI AI model to handle UPI disputes
It uses an agentic AI framework for multi-step reasoning tasks.
CIMB tests tokenised sukuk under Malaysia’s digital asset hub
It will evaluate bank-grade tokenisation across issuance, payment, and settlement.
Maybank pilots tokenised ringgit for cross-border payments
The bank aims to pioneer a range of tokenised assets, from Islamic finance to wealth products.
NAB underlying net profit jumps 12% to $3.1b in Q1
This was driven by the strong performance of its customer facing divisions.
Chinese banks miss Hong Kong stablecoin opportunities as rules tighten
China is likely to push the e-CNY as it extends stablecoin restrictions to offshore.
Australia’s BEN to see low credit losses but at risk from housing shock: S&P
Operating efficiency will likely continue to improve on digital investments.
Mizuho FG’s CET1 ratio climbs to 13.76% as capital base grows
The megabank earlier announced that it has achieved 90% of its profit target.
Japanese banks face bond yield shocks as yields hit 2.23%
Megabanks should be able to handle the near-term losses, said Fitch.
ANZ logs $1.38b profit in Q1 2026 on higher deposits and improved costs
The bank’s productivity program is underway, said CEO Nuno Matos.
Hong Leong Bank rebrands wealth segment as HLB Priority and revamps centres
Modernisation of priority centres is scheduled to be completed around March 2026.
Japan retail banking to hit $227b by 2033
Market revenue stood at $143.7b in 2024 with 5.2% annual growth projected.
OCBC enables Weixin Pay QR payments via bank app
Customers will see rates in real-time before making a transaction.
HSBC Singapore names Suzy White to its board
White is the current group COO of HSBC.
CBA earnings up 1% YoY to A$718m in H1 as deposit margins fall
Customer margins remained flat during the period.
Asia’s banks hold the mandate to innovate. Now they must earn it.
Banking is no longer measured against other financial institutions, but against digital experiences.
NAB offers everyday banking appointments via Zoom call
Customers can self-book appointments at the NAB website starting March.
Westpac rolls out Copilot to 35,000 global staff
Its teams have already built several AI agents for HR and IT.
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Commentary
Asia’s banks hold the mandate to innovate. Now they must earn it.
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